Refund policy

All orders are final, no refunds or exchanges. All orders are subject to these Online Purchase Terms, Website Terms and Conditions, and our company Privacy Policy. Each item is carefully inspected to ensure quality and detail prior to shipping. We try to make sure all our products are securely packaged for shipping. The Elemental Lotus LLC is not responsible for lost or damaged orders. If you receive a damaged order or have a lost package you can file a claim with USPS. https://www.usps.com/help/claims.htm